wpeso Privacy Policy

When you register and use wpeso, we collect the personal information necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, contact details such as your mobile number and email address, and a government-issued ID for identity verification purposes. We also collect transactional data — including deposit and withdrawal records, betting history, and payment method details — to maintain accurate account records and detect any unusual activity. Technical data such as your device type, IP address, browser information, and session logs are gathered automatically when you access our platform. This technical data helps us improve platform performance, troubleshoot issues, and strengthen security. We only collect what is genuinely needed to deliver a safe, smooth, and compliant gaming experience for every player in the Philippines.

Your personal data is used primarily to create andmanage your wpeso account, process your deposits and withdrawals, and verify your identity in line with Philippine anti-money laundering requirements. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. Betting and transaction history is analysed internally to detect fraud, prevent money laundering, and ensure the integrity of all games and markets on the platform. With your consent, we may also use your contact information to send you promotional offers and bonus updates — you can opt out of marketing communications at any time through your account settings. Technical and session data is used to monitor platform stability, optimise the mobile experience, and investigate any reported issues. We do not use your personal data to make automated decisions that produce significant legal effects without human review. Every use of your data is tied to a clear, legitimate purpose aligned with our obligations under applicable Philippine law.

wpeso does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We share data only where it is strictly necessary to operate the platform and meet our legal obligations. This includes sharing identity and transaction data with licensed payment processors who handle your deposits and withdrawals, and with regulatory authorities in the Philippines when required by law. Our technology and platform service providers may access limited technical data to maintain and improve our systems, and all such providers are bound by strict data processing agreements. In the event of a fraud investigation or legal proceeding, we may disclose relevant account information to law enforcement or regulatory bodies as required. Any third party that receives your data is contractually obligated to handle it securely and use it only for the specific purpose for which it was shared. We review our third-party relationships regularly to ensure ongoing compliance with data protection standards.

We take the security of your personal information seriously and apply industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the wpeso platform is encrypted using secure protocols, and sensitive account information is stored in encrypted form on protected servers. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their specific job functions. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected users and the relevant Philippine authorities in accordance with applicable data protection regulations. While no system can guarantee absolute security, we are committed to maintaining the highest practical level of protection for every account on our platform. We encourage players to use strong, unique passwords and to enable any available account security features to further protect their information.

We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to satisfy anti-money laundering and financial reporting requirements. Technical and session logs are kept for a shorter period and are used solely for security monitoring and platform improvement purposes. When your data is no longer required for any legal or operational purpose, it is securely deleted or anonymised so that it can no longer be linked to you. If you request account closure, we will begin the data retention countdown from the date of closure, and you will be informed of the applicable retention period at that time. We do not retain marketing preference data beyond the point at which you withdraw your consent. Our retention practices are reviewed periodically to ensure they remain proportionate and compliant with current regulations.

As a registered player on the wpeso platform, you have the right to access the personal data we hold about you and to request a copy of that information at any time. You may also request corrections to any inaccurate or incomplete data, and we will update our records promptly upon verification. Where processing is based on your consent — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing. You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data has been processed unlawfully or that your privacy rights have been violated, you have the right to lodge a complaint with the relevant Philippine data protection authority. To exercise any of these rights, please contact our support team through the details provided on the platform. We aim to respond to all data rights requests within a reasonable timeframe and in accordance with applicable law.

wpeso uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your browsing experience. Essential cookies are required for core functions such as keeping you logged in, remembering your preferences, and maintaining session security — these cannot be disabled without affecting platform functionality. We also use analytical cookies to understand how players navigate the platform, which pages are most visited, and where technical issues may arise, helping us make targeted improvements. You can manage your cookie preferences through your browser settings at any time, though disabling non-essential cookies may limit certain features. We do not use third-party advertising cookies or share cookie data with external marketing networks. Our cookie practices are reviewed regularly to ensure they remain proportionate and transparent. For a full list of the cookies we use and their specific purposes, please contact our support team.